Surrey Accredited by National Institute of Senior Centers

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Surrey Services for Seniors Berwyn site has received the distinction of becoming one of only 200 of the 11,000 senior centers across the country to be accredited by the National Institute of Senior Centers (NISC).  NISC is a program of the National Council on Aging, the national voice for older Americans and the community organizations that serve them.

Surrey House is Surrey’s third site to be accredited.  Dr. A. Eugene Smiley, NISC past chair, describes accreditation as the official mark of excellence.  “It portrays the senior center in a positive light in terms of being a viable, fundable, and qualified provider of services within the community. It says we do everything we can to go the extra mile for our clients,” he says.  Barbara Fentress, Surrey’s President, pointed out that one area NISC particularly highlighted was Surrey’s volunteer program.  “Last year, Surrey had 912 volunteers who donated 55,000 hours of services.  Those are truly remarkable numbers, and we are fortunate to have such incredible community support.  We are thrilled to become one of the few centers in the county to be accredited,” Fentress said.

NISC developed nine standards of excellence for senior center operations for the purpose of improving the quality of senior centers nationwide. These standards serve as a guide for all senior centers to improve their operations today — and position themselves for the future.  To be accredited, a center must meet or exceed each of the standards: purpose, community collaboration, program planning, evaluation, financial management, governance, administration/human resources, record keeping and facility.  This is the nation's only National Senior Center Accreditation Program.