Care Management

Surrey's Approach to Care Management

Surrey takes a holistic approach to Care Management.  We focus on the person, his or her family, and each unique situation, customizing a care plan that fits each individual's physical, social and emotional needs. 

Care Management begins with development of a customized Care Plan. 

  • Assessment with a Professional Care Manager.  A professional Care Manager will meet with you for an assessment to discuss your unique requirements. 
  • Development of a Care Plan.  After the assessment our professionals will develop a customized plan to meet your unique requirements.

Care Management services may include weekly monitoring visits to assure that the client is engaged, safe and able to manage their home and medical needs.  Your Care Manager will ensure the customized Care Plan is being followed and make necessary adjustments if a client's needs change.  The Care Manager works with families around ongoing non-medical needs as well as accompany clients to physician visits or other health service providers.

Our family centered approach to Care Management ensures regular and meaningful communication between the client, family members and the Surrey Care Management team.